How would it be like to work as ICT Product Manager with us?
Position Overview
We are seeking a Product Manager to join our team at GTS. The ideal candidate will contribute to the ICT products strategy, manage key partnerships, and ensure the successful delivery of new products and services in the GTS portfolio.
You will report to CTO and collaborate with cross-functional teams, including Sales, ICT, and Telecom divisions, to align product initiatives with business objectives.
You will drive together with other product managers and with our teams the introduction of new ICT and Telecom services and solutions delivered to our customers, with a focus on Cloud technologies, Cybersecurity and Managed Services, and the business value brought by them.
Responsibilities
- Contribute to the product strategy for GTS, collaborating with other product managers, sales and technical teams.
- Develop and maintain strategic relationships with technology partners, suppliers, and integrators.
- Establish annual sales objectives for the products in alignment with Sales, ICT, and Telecom capabilities.
- Define and monitor key performance indicators (KPIs) to track adoption, profitability and customer satisfaction.
- Collaborate with Marketing and support departments to create promotional materials and product descriptions.
- Perform market research process to identify new product and service opportunities.
- Coordinate products implementation, ensuring seamless execution across all operational dimensions.
- Regularly report progress and address challenges.
- Develop and supervision of partner relationships, ensuring GTS’s certifications and partnerships meet the highest standards.
- Work closely with Sales to define and implement sales strategies, monitoring targets and goals.
- Create support materials and ensure efficient product delivery workflows.
- Define and monitor product performance KPIs and participate in customer meetings to analyze satisfaction and promote services.
- Improve GTS’s image and positioning in the ICT integrator market by organizing professional alliances and events
How do we picture you?
Requirements
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience (at least 3 years) in product management, particularly in the ICT or Telecom industry
- Strong ability to build and maintain strategic relationships.
- Experience in developing product strategies and monitoring KPIs.
- Strong communication and project management skills
- Ability to work cross-functionally with sales, technical, and marketing teams.